11 questions

Cancellation survey

Learn why a customer is cancelling and what would have kept them around.

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A few honest answers help us fix the right things. Nothing here affects your cancellation.

How long were you with us?

Which plan were you on?

What's the main reason you're cancelling? * (required)

AToo expensiveBMissing a feature I needCToo hard to useDFound a better alternativeEMy project or business endedFOnly needed it temporarilyGSomething else

How did we compare on value for money?

Poor valueGreat value

What could we have done differently?

Would you consider coming back?

AYes, if things changedBMaybe one dayCProbably not

Happy for someone to contact you about this?

Only to understand your feedback.

AYesBNo thanks

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